You have the right to request deletion of the personal information we hold about you. This page explains what data we store and how to ask us to delete it.
If you have interacted with Verohs Printers — by placing an order, requesting a quote, contacting us via WhatsApp, or using our website — we may hold some or all of the following:
To request that we delete your personal data, contact us using any of the methods below. Please include your full name and the phone number or email address associated with your account so we can locate your records.
Send us a WhatsApp message saying "Data Deletion Request" along with your name.
Open WhatsAppCall us during business hours and ask to speak to someone about a data deletion request.
+27 73 072 8827We will acknowledge your request within 3 business days via the same channel you used to contact us.
We identify all personal information we hold about you across our systems, including our point-of-sale software and WhatsApp message history.
We delete your personal information within 30 days of receiving your request. Where we are legally required to retain certain records (e.g. tax invoices under SARS regulations), we will inform you and retain only the minimum required.
Once complete, we will send you a confirmation that your data has been deleted.
South African law requires us to retain certain financial records for a minimum period (typically 5 years under the Tax Administration Act). This includes invoices and payment records. If your deletion request covers data that falls under this obligation, we will anonymise as much as possible and retain only what is legally required. We will be transparent about this in our confirmation to you.
If you have any questions about this process or your rights under POPIA, contact our Information Officer: